Category: ‘Software’

Setting up a Hosting Business Using Hosting Software Applications

October 3, 2012 Posted by

The internet is definitely the place where you should invest on if you plan to become a successful entrepreneur on your own. With minimal resources, you could set up a flourishing online business enterprise and there are turnkey solutions to assist you all through the time and hence you need not depend too much on other technical staff and human resources. You could start your own web hosting company with the help of several hosting software applications available online. Many of these offer live demonstration of how the software actually works while you run it. And you can get complete solution that help with basic hosting tasks.

Before going into the specialized specifications with regards to application programs for automation, you should make sure that you have the necessary hardware facilities and connectivity and network stability to ensure websites run smoothly on your service. You need to have a regular back-up remedy to restore crucial information in the event of a problem which may either be due to a man made mistake or a natural disaster. Whatever be the reason, your customers would anticipate the assistance offered by you to be efficient and disaster recovery is an inevitable part of a hosting business. After the necessary components specifications are met, all you need is to get your arms on a highly effective and well designed web hosting software. It is wise to go in for an open source software applications as it would be devoid of all the complexities and license issues for customization which would have popped up in the case of 3rd party owned hosting software applications.

In order for clients to use your hosting portal to host their website, they should pay you a fee for the hosting facility. Hence you need to offer competitive rates because there would be several other hosting options for your customer and it is vital that he or she has the impression or gets the impression that your hosting service is the best out there. In order to charge clients for the service provided you would require a billing software as well. However rather than having to acquire softwares for each and every single department you might as well check out the several web hosting billing software applications which integrate all functionalities of a powerful hosting software and the features and tools needed for billing customers for the service rendered. It is a kind of all in one solution. Make sure you go for an Open Source variant of such a software combo as well because of the benefits we mentioned earlier.

So as you can see, there is a tremendous business prospective for an online web hosting company and with the help of hosting billing software applications, it is quite possible for you to get one up and running with relative ease.

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Categories: Hosting, Software

Empower your helpdesk team with automated helpdesk application

July 31, 2012 Posted by

One of the greatest challenges confronted by any products or services agency is handling their client concerns effectively and guaranteeing the customers are satisfied with the service! Managing client concerns is the most delicate part of any business. You never know what the client anticipations is and it is not that easy to satisfy the same. Most companies have recognized a helpdesk team to deal with client concerns alone. However as the number of concerns improved, it became even more difficult for the groups to deal with, in an immediate and precise way. Hence the need for a computerized client handling procedure came up. This need led to the development of customized helpdesk software.

Helpdesk software is designed to automate the different activities followed in processing a customer request. Right from picking up a customer ticket and ensuring its satisfactory closure, all activities are well tracked and organized by helpdesk software. The enhancement it brings about in the helpdesk system of the company is huge. Increase in efficiency and productivity of the team is one remarkable change brought about in the business by the online helpdesk software. There are several notifications and alerts integrated to helpdesk software that will prompt the engineers to pick up tickets raised by customers on time. It enables the engineers to stick to the service level agreements. Customers always appreciate their queries being answered promptly.

Helpdesk system is capable of doing projects which range from simple occurrence control to complicated incident managing techniques. The system will perfectly monitor the various factors of a request ticket managing process. Details on the client contact history, awaiting tickets, issue concern, transfer to next level of support and more can be easily utilized with the help of a helpdesk application. It will act as an anchorman of connections for the end users. Certain programs have expertise connected to it which maintains details about the products or services and most common problems associated with the same. Information platform allows clients clear their simpler questions themselves, without having to raise problem ticket as such. Helpdesk application can be incorporated with a devoted web hosting server and thus enable the company to offer a 24/7 assistance center for the clients. The end-to-end monitoring process of a help desk system allows in precise report generation of the support team. Customers can keep a record of their problems with the help of a helpdesk application.

Technical engineers can utilize required information to assist a client in an immediate manner by using a helpdesk application. For the control or the company, it provides as the purpose of a monitoring tool to evaluate the performance of their assistance function. Thus applying a helpdesk application allows the clients, engineers and the company to have their own advantages accompanied as such in different ways.

iScripts Supprotdesk is an open source  helpdesk software that can be easily integrated to your existing business website or can be used to implement a fresh helpdesk system. It comes with an outstanding array of features that help enhancing your helpdesk functionalities. The unencrypted code can be tailored to best fit into your business. Coming with a feature packed admin panel, reinforced security protocols, efficient ticket management system and support tools, and the application is well suited for any scale of business.

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Categories: Software, Uncategorized

Turnkey Open Source PHP Scripts – Design & Develop Your Website Right Away

July 13, 2012 Posted by

PHP is the most used open source scripting language for web development. PHP has been commonly recognized by web developers as a result of the several different benefits it owned and operated. The key functions of price, protection, scalability and interoperability provided by PHP, made it outrun competition within no time since its encroachment. Performing as a server side script, PHP achieved an outstanding part in the LAMP structure used in web development. With a number of editions launched with the best possible up-dates, php scripts are always enjoying the most innovative web technological innovation ever since it stepped into the market.

PHP is the scripting language created and maintained by a powerful community comprising of expert developers and designers. A feature that you intend to create for the business website might have already been created by the community in the form of a turnkey software script and hence makes your job easy. Also, the support offered is very much impressive as the community is always active with the experts updating codes and releasing new patches. This anytime accessibility of the source code makes these web scripts most acknowledged.

Since code is open or unencrypted, these scripts can be designed to best fit your company specifications. This competence to modify the program makes it an effective development technology. It allows sleek development of your company with customization to the program being used. It is regarded as the most simple to understand scripting language. It has great deal of likeness with dialects like C and Perl. This further allows simple incorporation of systems designed up in those dialects to be regenerated or synched using PHP programs.

Open source PHP scripts form the building block of the so called LAMP architecture used in web development. LAMP representing Linux, Apache, MySQL and PHP (can also by Python or Perl), is most widely used as website creation and hosting architecture. And PHP forms the P- part of LAMP. PHP interacts with the client and server side, fetching data from server side upon client request. It possesses the quality of ease of implementation as a result of the better understanding. Security of open source languages has always been questioned. However being open source is the greatest advantage possessed by open source software development. The code is being used and reviewed by many users on a daily basis. This increases the chances of identifying flaws and bugs associated with code. Apart from this, open source php scripts can be easily integrated with secure transaction protocols which make them best for eCommerce website builder.

Free PHP program provides high level of interoperability. It can be implemented with any system without having to make any changes to the current program. No components or application upgradation is needed to run open source php program. Looking at all the key functions it obvious that using php programs decreases the cost of development, servicing and support of sites. Thus reasonable pricing is one of those biggest benefits of using open source php programs.

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Categories: Software

Automate Your Customer Billing & Simplify Your Life

July 10, 2012 Posted by

Payments section is one of the crucial elements of any company that includes monetary transactions and automating this billing section has always gained wide spread acceptance. Customer billing software has been developed by many companies, which will help in provisioning electronic charging, precise record servicing and faster dealings. As internet obtained such an endemic spread across the planet, the number of goods and services provided via the internet saw a surge. Therefore online billing software has grown up to be a necessity for any company running an online business.

iScripts EasyBiller is one such secure online billing software that offers a vivid array of features. It is a fast, reliable and efficient billing solution designed for the service industry. Such online billing software programs fit in as perfect solution for web hosting companies, subscript websites, answering websites, IT firms and other e-commerce business types. Created from open source scripting languages like PHP, the scalability and flexibility offered by the open source billing software is immense. Since the source code is not encrypted, the application can be tailored in any manner that best fit in for your business necessities. The script can even be customized to include only certain features required by your business or it can be easily integrated to an existing environment.

The application is developed to support online purchasing, client control or customer management, and invoicing and helpdesk control. Supporting as multi-purpose application, the practicality of choosing online billing software is very much feasible. For any charging application, the most vital feature would be to support multiple bill plans. The web based billing software application should be developed in such a way that it can assist a persistent charging program, an annual charging or even a one-time invoicing program. This ability to be flexible with any type of billing would definitely draw client popularity and thereby ensure business expansion.

Security of transactions has always been in question when it comes to e-commerce websites and other online market places. The billing software which is created from open source scripting languages like PHP is integrated with secure protocols that will ensure high security to the transactions involved. Also the software is set to support multiple payment gateways including PayPal, Authorize.net and even process cash on delivery transaction and credit card payment as well. In order to process credit card payments, the host is required to run a secure server. Since the source code is unencrypted, host can always modify the application to best suit their requirements.

The highly effective user interface offered by this program allows you to have complete control over your web page information. The program usually operates as a common control area which will co-ordinate all activities associated with any financial deal via the web page. Some of the online charging software like iScripts EasyBiller, comes with a helpdesk program. This helpdesk program helps the coordinator to best answer and work together client concerns. Also the program allows account control by the customers themselves, a function that is well valued by the customers.

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Categories: Software