Posts Tagged: ‘linux server management’

Some Important Techniques for Linux Server Support and Monitoring

May 22, 2012 Posted by

Linux is one of the most preferred server operating system. It often outperforms Windows and many other UNIX based operating system and thus considered to be a less expensive alternative to windows servers. This open source system is known for its hardware support properties as well. Linux server is widely used in web hosting technologies thereby paving way to a support system for Linux server.

Linux server administration and monitoring involves various techniques and procedures. Security of the web server is one of the most important tasks. Keeping all the services current will help to defend threats online. Leaving a loop hole with an outdated service will result in huge loss due to data compromise. It is better to keep the server services up-to-date so that the server is efficient enough to fight the latest threats online or offline.

It is always recommended to keep only one type of network service per machine in all possible scenarios. Network services are usually used to carry sensitive information like usernames and passwords, to any computer which claims to be within the domain. Certain network services transfer the information unencrypted which increases the risk of interception. Carefully planned network design can prevent the risk involved to an extent.

Use of secure protocols is yet another security measure which can be established. TCP wrapper service is one of the secure protocol measure applied in Linux server system. Most network services like SSH and Telnet make use of the TCP wrapper service to defend against any arriving request and a requested service. Such a wrapper service can be used to build bullying banners along with a service requested which alerts the hacker that the system administrator is watchful.

Constant server monitoring for any suspicious activity is another recommended practice. Since Linux servers are widely used in web hosting, it is important to monitor the server for uptimes. Also, the services including SSH, Telnet, FTP, HTTP, SSL, SMTP and so forth has to be working correctly to ensure that the customer don’t have any difficulty in accessing required information online. TCP/IP traffic has to be monitored to ensure congestion free information retrieval. Scheduled tasks including back-up and restoration, rebooting and shut down of the server has to be in precise schedule.

As the cost involved in server administration and monitoring rose due to increased number of services supported, outsourcing became a rewarding solution. The service providers work in a 24/7 environment which in turn helps in providing support to clients globally irrespective of the time zone barriers. Outsourcing is found to be the most cost effective solution forserver administration and monitoring. The outlay involved in hiring human resource with matching skill set, providing infrastructure required to work and managing human resource are all saved with the help of outsourcing.

Availability of skilled personal is yet another advantage of outsourcing server support. Service providers usually have dedicated work group who are passionate enough for the job they do and willing to work in shifts to match the time zone differences. It’s often quite hard to find resident professionals who have the true attitude to work in such an atmosphere. More over the dealings would be of more quality since you are the client to the service providers.

Why do companies outsource their server management activities?

April 5, 2012 Posted by

Information technology has been making transforming advancements. With these rapid developments, maintenance of the IT infrastructure has become double the cost. The expense include providing required infrastructure support to manage the servers, hiring qualified professionals , providing them with ample work environment, managing human resource and other back office work handling.

Outsourcing became an effective solution to these constraints associated with managing the servers. The western business world is more interested in outsourcing their linux server management with the Asian countries. The reason behind is the huge difference in currency exchange rates which adds to their profit. Server management is quite expensive as well as risky. Business organizations that have a greater focus on outcome rather than procedures choose to outsource their server management. There are several advantages of remote server administration.

Remote server administration is found to be the most time saving practice. Outsourcing offers around the clock support as the teams usually work in a 24/7 work environment.Server monitoring, maintenance and repair all tasks are outsourced usually. You get the advantage of full time monitoring of the server, maintenance and repair performed during the off peak times due to the time zone difference of the server users and the outsourced teams. Time saved can be utilized for other core business development activities. The uptimes and availability are all ensured by the outsourced offshore team. Getting quality service at the best price is the main advantage of outsourcing.

Availability of human resource with matching skill set is yet another advantage of outsourced team, when compared to native resources. The cost involved in hiring skilled personal, providing them with training on remote server administration tools and techniques, creating the required work environment and managing their payment and other requirements are all saved by outsourcing the remote server administration.Technology advancements are rapid, and it’s quite expensive to implement changes to the infrastructure as and when required. This cost is also rectified by outsourcing.

After all, the expertise of the outsourced team would be immense. So an average turnaround time for a normal question would be very less compared to a new native engineer. The knowledge base available with such an experienced team would be huge, that the usual queries would be answered in no time. All this experience and knowledge comes to your business with no additional charges.

Server monitoring, maintenance and repair is a full time job and requires professionals who are that passionate about server administration. Servers are required to run even when the client offices are not working. There for outsourcing server administration to network operation centers that work on a 24/7 atmosphere adds value to the system. It’s often quite difficult to find native professionals who have the right attitude to work in such an environment. Operational risk involved in outsourcing is less or distributed. Even during the event of resource unavailability.

Moreover, since you are the client to the outsourced team, the deal would be even better. It rather turns out to be their requirement in ensuring the smooth run.The customer satisfaction rate will go high because of the strong and professional support received from the helpdesk. It’s quite important to ensure the quality and trustworthiness of the outsourced team. Supportpro is a group of enthusiastic support engineers working from a network operation centre located in India. They offer 24/7 transparent webhosting support and remote server administration.